Customer Service Training with USB Headsets

One of the most commonly asked questions around staff training comes from those using a softphone application, softphone is referred to the ability to make calls via a PC or laptop with the help of a USB headset.

Using the Genus Pro Monaural headsets

If you're looking to enhance your customer service advisor training experience then look no further than our USB Training Bundle! Designed for seamless side-by-side training between mentors and customer service advisors using softphone applications, this bundle is a game-changer in agent development. 

If you require further information regarding this or any other headset matter, please don't hesitate to call the sales team direct on 01942 686 260 

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