We put customer service and quality at the heart of what we do and strive to get it right, first time, every time. However sometimes things do not go as planned and in order to help us to improve the quality of our work we value your feedback.

Complaint Procedure

Most issues can be dealt with by contacting Legacy Telecom Ltd direct on 08456 777 400. We will do our best to resolve the matter quickly and to your satisfaction. If you have a complaint which you feel has not been fully resolved in this way please fill in our online Contact Us form, or write to us at the following address:


Legacy Telecom Ltd
Unit C5(4) Centre Court
William Way
Moss Industrial Estate

* Calls may be recorded for quality and training purposes