All Accessories

USB headset Training Bundle

When your agents are using USB headsets, there are very few little products available that allows side by side mentoring for supervisors and agents. However, at Legacy Telecom we can offer a solutions that fits the brief and you can navigate around those awkward situations and successfully mentor new starters or comfortably assist with ongoing staff training for just £95, the bundle comprises of a new USB Training Adaptor, 2 x Genus Pro Monaural Headsets and QD Leads, you can upgrade to Binaural headsets for £110.

Our generic 5mm Leatherette ear cushions are compatible with Plantronics SupraPlus and EncorePro headsets, the Jabra GN2000 headset and Jabra Biz 1900 series, Sennheiser headsets and our Genus Pro headset range.

They are also supplied in packs of 10.

Our generic 5mm foam doughnut ear cushions are compatible with Plantronics SupraPlus and EncorePro headsets, the Jabra GN2000 headset and Jabra Biz 1900 series, Sennheiser headsets and our Genus Pro headset range.

They are also supplied in packs of 10.

 

Specially designed for UC platforms and Softphone applications

Plug and play, connecting with PC and compatible with Mac/Windows systems Compatible with  Skype, Skype for Business and other office communicator systems. Digital Signal Processing (DSP) technology, digitally optimises your voice and music and suppresses. Volume control. Standard USB and Quick Disconnect (QD) connections

The adaptor will connect to any existing Plantronics headset to enable USB termination.

 

USB Buddy Training Adaptor

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation.  Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go.

Features

•      Enables side-by-side training for offices using softphones (VOIP telephony)
•      Compact and stylish unit
•      Push to mute for Trainer and/or Trainee
•      Ideal for small VOIP conferences
•      Easily identifiable muting function, to avoid embarrassing accidents!
•      Also useful as USB adaptor for all standard headsets, with mute and training facility

Specifications

•      Colour:  black     
•      Weight of product: 46g
•      EAN number: 5055386500212

This Plantronics compatible device also known as a Y-Splitter cable allows two headsets to operate with one amplified point which is ideal for either training or monitoring purposes.

Both headsets can listen, but only one headset will have a live microphone.

The other microphone is muted and operated by a  switch allows the supervisor to control which microphone is live and which is muted.

The Headset Mate is ideal for listening for supervisor and mentor training, it benefits from a mute switch allowing direction to be given by the supervisor to the trainee without the customer knowing.

Features

• The Headset Mate makes side-by-side training easy to achieve.
• There are two separate mute buttons which allow either the trainer or the adviser to easily join or leave the conversation.
• Listen-in only or train/take over call
• Compact for storage when not in use
• Versions available for use with Plantronics, Jabra, Sennheiser and Genus headsets and virtually all other headsets and makes of telephone
• Provides convenient locking mute button for headsets without in-built mute

Specifications

• Dual control with 2 mute buttons
• Works with wired or wireless headsets or a mix

 

 

The Headset Buddy Training Adaptor is compatible with Cisco IP and Plantronics or Genus Pro headset brands and makes side-by-side training easy to achieve.

It's compact for storage when not in use and it includes twin sockets and 2 mute buttons which allows up to 2 people to listen into one call at a time whilst being able to join and leave the call at any time.

It is the must-have headset accessory for busy call centers.

Our generic HIS equivalent QD Leads are Plantronics compatible for use with Avaya desk telephones.

They connect via a standard headset port and they are also compatible with other products like Y Training Cables. 

Compatible with Avaya 9601, 9608, 9610, 9611G, 9620, 9630, 9621G, 9641G, 9631, 9610, 9620C, 9620L, 9630G, 9640, 9640G, 9650, 9650C, 9670G & J Series

Our generic A10-11 equivalent QD Leads are Plantronics compatible for use with various manufacturers including: Mitel, Samsung and Nortel.

They connect via a standard headset port and they are also compatible with other products like Y Training Cables. 

Our generic U10P-S QD Leads are Plantronics compatible for use with various manufacturers that include: Mitel 6900 Series 

They connect via a standard headset port and they are also compatible with other products like Y Training Cables. 

Our generic QD Leads are Plantronics compatible for use with Siemens, Polycom and analogue telephones.

They connect via a standard headset port and they are also compatible with other products like Y Training Cables. 

Our generic U10P-S QD Leads are Plantronics compatible for use with various manufacturers that include: Yealink, SNOM & Cisco 7911.

They connect via a standard headset port and they are also compatible with other products like Y Training Cables. 

This particular 3.5mm jack connection cord is compatible with Plantronics & Genus Pro headsets for connectivity with mobile phones. 

 

Plantronics compatible Quick Disconnect lead suitable with Cisco SPA Phone. It is 18 inches/ approx. 50 cm long and enables you to connect headsets into a 2.5 mm socket.

This revolutionary QD lead!

This cutting-edge solution is specially crafted for individuals who frequently switch between their desk phone and PC. With the QD cable, you can conveniently connect both devices simultaneously and effortlessly toggle between them as needed.

U10 for Cisco Phones

U10P for  Siemens, Polycom & Analogue Phones 

HIC for some Mitel, Samsung & Nortel 

Gone are the days of juggling multiple headsets. With our innovative switcher unit, you can use just one headset to seamlessly transition between your desk phone for taking calls and your PC for listening to recordings and calls. Say goodbye to the hassle of constantly swapping headsets or struggling with tangled cords.

Experience the convenience and efficiency of our QD lead. Stay connected and productive without missing a beat, whether you're on a crucial phone call or reviewing important recordings on your computer. Simplify your workflow and enjoy the freedom of a seamless device-switching experience.

Upgrade your communication setup today with our QD lead and unlock a new level of flexibility and productivity.

Our generic HIC equivalent QD Leads are Plantronics compatible for use with various manufacturers including: Mitel and Nortel.

They connect via a standard headset port and they are also compatible with other products like Y Training Cables. 

This very cost effective adaptor will allow you to convert any universal USB-A device to USB-C.

VOIP/PSTN switch for headsets

The Headset Economiser enables hassle-free switching between traditional telephone call and VOIP softphone calls, and means there is no need to change your existing headsets in order to make the move towards Unified Communications.

Features

• Switch easily between desk and soft phone using the same headset
• Compatible with all leading desk & soft phone brands
• Compatible with any 4p4c headset or handset
• Compatibility switch and sound card, no need for a third party intelligent/smart USB cord
• LED light clearly shows connection status
• Rubberised feet and sensible weighting increase tabletop stability
• Supplied with colour coded lead for ease of use  

Specifications

• Colour: black
• Weight of housing: 112g
• Dimensions of housing: approx 6cm x 4cm x 4.5cm
• Blue plug 0.60m lead terminated with 4p4c plug for connection into telephone
• Yellow plug 2m lead terminated with USB A plug for connection into PC

Enables equipment fitted with standard BT telephone line plugs to be connected to RJ45 cable systems.

For use with digital devices

CAT5e compliant Ethernet Network Cables

This Plantronics - GN/Jabra Adaptor allows the user to connect either a Plantonicss headset with a Jabra cable or vice versa, a Jabra headset with Plantronics QD.

Mixed headset estates using both Plantronics or Jabra within the same environment will find this adaptor very useful and available on a next day delivery.