Headset Heroes Collection

USB headset Training Bundle

When your agents are using USB headsets, there are very few little products available that allows side by side mentoring for supervisors and agents. However, at Legacy Telecom we can offer a solutions that fits the brief and you can navigate around those awkward situations and successfully mentor new starters or comfortably assist with ongoing staff training for just £95, the bundle comprises of a new USB Training Adaptor, 2 x Genus Pro Monaural Headsets and QD Leads, you can upgrade to Binaural headsets for £110.

USB Buddy Training Adaptor

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation.  Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go.

Features

•      Enables side-by-side training for offices using softphones (VOIP telephony)
•      Compact and stylish unit
•      Push to mute for Trainer and/or Trainee
•      Ideal for small VOIP conferences
•      Easily identifiable muting function, to avoid embarrassing accidents!
•      Also useful as USB adaptor for all standard headsets, with mute and training facility

Specifications

•      Colour:  black     
•      Weight of product: 46g
•      EAN number: 5055386500212

This Plantronics compatible device also known as a Y-Splitter cable allows two headsets to operate with one amplified point which is ideal for either training or monitoring purposes.

Both headsets can listen, but only one headset will have a live microphone.

The other microphone is muted and operated by a  switch allows the supervisor to control which microphone is live and which is muted.

Specially designed for UC platforms and Softphone applications

Plug and play, connecting with PC and compatible with Mac/Windows systems Compatible with  Skype, Skype for Business and other office communicator systems. Digital Signal Processing (DSP) technology, digitally optimises your voice and music and suppresses. Volume control. Standard USB and Quick Disconnect (QD) connections

The adaptor will connect to any existing Plantronics headset to enable USB termination.

SYNC Headset Flyer

Elevate your workplace communication with the SYNC headset range, expertly designed to meet the diverse needs of today’s organisations. Whether you’re working from home on your laptop or connecting seamlessly to your desk telephone in the office, our headsets provide the perfect solution for every scenario.

Every SYNC USB headset is fully compatible with Microsoft Teams and is optimized for most Unified Communications (UC) environments, ensuring you stay connected and productive no matter where you are.

SYNC Plus

Customise your comfort from our standard foam ear cushions, and treat yourself to an upgrade with our luxurious leatherette cushions for just £1.00 per cushion. Rest assured, we’ll include the standard foam cushions at no extra cost, so you can choose what feels best for you.

When you purchase the SYNC QD, we will supply a QD lead completely free. You have a selection of QD's to seamlessly connect to whatever model you are using. If you need guidance on what QD is required then call the team, we just need to know the manufacturer and model of the phone you are looking to connect to. For more information on the QD leads. CLICK HERE or CALL 01942 686 260 

!

The Evolve 75 is a wireless headset supplied with superior Active Noise Cancellation and integrated busylight to enhance your productivity.

Dual connectivity to two Bluetooth® devices allows you to take calls and listen to music from the same headset, giving you extra freedom to move 100ft/30m away from your smartphone and/or laptop PC.

Outstanding sound for calls and music HD voice for your calls and world class speakers for music.

Reduce noise and interruptions Superior ANC and integrated busylight acting as a do not disturb signal.

 Jabra Evolve 75 Headset User Guide

Jabra Wireless Pro 920: Professional wireless headset

The Jabra Pro 920 is easy to use and represents an affordable and reliable solution for business. This stylish, entry-level wireless headset delivers a battery life for up to 9 hours continuous talk-time and a range from the base of up to 120 metres for the ultimate freedom and flexibility to move around the office.

Sound quality

The Pro 920 comes packed with Jabra’s technology and a noise-cancelling microphone to ensure you can hear and be heard without the distraction of background noise whilst it protects users from sudden and sharp spikes that may hurt your ears. The headset also benefits from integrated wide and narrow band sound modes with 6 and 8 hours talk time, minimal energy consumption, auto-sleep mode and fast charge batteries.

 Jabra Pro 920 Headset User Guide

The Poly/Plantronics CS540A is a monaural, noise cancelling headset designed to be lightweight and comfortable for all day use. It has a DECT range of up to 350 ft and up to 7 hours talk time. With its desk phone compatibility, it allows calls to be remotely answered when used with a lifter and includes volume and mute buttons and LED indicators to notify you when you have a call.

The CS540A is designed to have crystal clear audio performance with its wideband and noise cancelling technology for enhanced call quality and SoundGuard technology to prevent harmful noises from hurting your ears.

The great thing about the CS540 is that you can also wear it in 3 different styles: as a headband, a neckband or an ear piece which means you can be flexible and decide how you want to wear it based on your preferences.

  CS540 Set Up Guide

SUPERIOR AUDIO QUALITY

Offering PC wideband, a noise-canceling microphone and hi-fi stereo sound, Blackwire 3200 series headsets provide a signature truly outstanding audio experience — ideal for voice, music and multimedia. The dynamic EQ feature optimizes your voice quality when you’re on a call and automatically adjusts the EQ settings when you’re listening to music or multimedia. 

Features:

• Noise cancelling microphone which eliminates background noise for clear conversations
• SoundGuard Protection technology to prevent harmful noises from hurting your ears
• Broadband for better audio quality
• Compatible with softphones including Microsoft Skype for Business
• Call control from cable: answer/hang up, volume, silent key (mute)
• Light metal headband, lightweight, comfortable, durable, adjustable 

 Plantronics Blackwire C3200 Series User Guide

The Blackwire 3225 Series  is a stereo corded UC headset is durable, lightweight, easy to deploy and comes in a variety of connectivity and wearing options. Add insights from Plantronics Manager Pro, an additional service, and you have a future proof solution. The Blackwire 3200 series with Poly signature audio provides top notch features at a price you can afford.

Features:

• USB-A: connects to your PC, smartphone and tablet
• Includes leatherette ear cushions for maximum comfort
• Wideband audio technology
• Noise cancelling microphone
• In-line control unit that provides one touch access to call controls: Answer, End, Hold, Redial, Mute, Volume
• Dynamic EQ
• Digital Signal Processing (DSP)
• Lightweight

 Poly Blackwire C3200 Series User Guide

Experience superior communication and collaboration with the Poly 5220 headset. This versatile headset connects seamlessly to your PC/Mac via USB-A and your mobile phone via 3.5 mm, making it compatible with Microsoft Teams, Zoom, and other popular collaboration platforms.

Designed for users who heavily rely on PC communication and collaboration, the Poly 5220 ensures superb audio quality. Its noise-canceling microphone guarantees clear voice transmission, while the audio automatically adjusts between wideband for telephony and hi-fi stereo for music. With SoundGuard DIGITAL technology, you are protected against sound levels exceeding 118dBA, sudden loud noises, and prolonged exposure.

Enjoy enhanced comfort throughout the day with ultra-soft leatherette ear cushions and pillow-soft memory foam. The lightweight cushioned metal headband provides durability and a personalized fit for extended wear. 

Upgrade your communication experience with the Poly 5220 headset – where comfort, quality, and compatibility meet seamlessly.

The Sennheiser DW Office ML is a stylish, professional cordless monaural headset for desk phones and soft phones. This version has been optimised for use with Microsoft Teams.

This wireless headset is ideal for people who spend much of the day talking on the phone, either on a traditional desk phone or on softphones. The Sennheiser DW Office connects to your office phone via an RJ11 telephone cable and to your PC via USB.
You can easily switch between telephone and PC calls with a one touch button on the base. The DW Office ML is an extremely comfortable headset, with a generous talk time of 8 hours, making this an ideal headset for all-day use. It comes with both a headband and an earloop, so you can choose the style that most suits you, and its monaural style means that you can keep one ear on what is going on around you whilst talking on the phone.

The Yealink WH62 is a DECT wireless headset, with WH62 Dual and WH62 Mono two models. Work seamlessly with Teams or UC platforms and integrate natively with Yealink IP phones. Yealink Full-band Audio Technology and Acoustic Shield Technology make you talk and hear clearly during phone calls and enjoy the stereo crystal music experience. With easily on-ear control, interruption free, comfortable wearing, WH62 is a nice partner either for

Yealink WH62 Brochure

Third party desk phones like AVAYA or Cisco will require an EHS60. More Info  Mitel, Unify  or Poly will require an EHS61. More Info

Connect Your Desk Headset to Mobile or Tablet

This cost effective QD will allow your Plantronics or Genus headset to connect to your mobile phone or tablet via the 3.5mm audio jack.

This handy QD lead is supplied with Mute & Volume Control for your your listening preferences. The Mobile/Tablet QD is supplied with a 12 month warranty.

Elite Pro UX Offers A Professional User Experience

The Elite Pro UX is ergonomic and lightweight in design making the headset a natural, comfortable choice for all day use.

Noise-reducing technology and high reliability will meet the demands of any busy contact centre, office or home working environment.

The Elite Pro UX is Microsoft Teams and Softphone compliant with guaranteed compatibility.

Superior HD Sound

Wideband Technology speakers allow lifelike experience, vibrant conversation and a reduction in listening fatigue.

Hearing Protection 

Unique Hearing Protection Technology removes any harmful loud sounds which keeps the sound level in safe range (<118dB) whilst protecting your hearing.

Luxurious Comfort

Protein leather ear and headband cushions are standard to reduce ear and head pressure. Plus an adjustable headband and microphone boom.

Multiple Connectivity

The Elite Pro UX  is a UC device offering both USB for PC and laptop connectivity and also via the 3.5mm audio jack you have the option to connect to your mobile or tablet. 

Other benefits include:

• 2 Year Warranty
• Spare Foam Ear Cushion

 Data Sheet

The Plantronics EncorePro HW710N is designed for customer service representatives. Its distinctive design is slim and stylish with an elegant satin finish. Its featherweight materials and leatherette ear pads ensure luxurious comfort, while its unique curved, telescoping microphone and pivoting boom deliver crystal-clear, private conversations.

• Elegant, satin finish and slim, stylish design make anyone proud to wear it
• Conveniently situated microphone arm stays clear of wearer’s peripheral vision
• Premium nylon composite materials provide an ultra light weight design
• Wideband audio technology
• SoundGuard technology

Extendable boom for precise positioning with noise-cancelling microphone

The Poly EncorePro HW520N/HW510N has audio clarity which is essential for smarter customer interactions. It also has a tactile and visual guidance on HW500 headsets enables your users can easily find their optimum mic position.

The next-generation custom microphone also eliminates background noise interference, ensuring fewer missed words and no need for callers to repeat themselves. With wideband audio and SoundGuard™ technology as standard, the HW520/HW510 headsets also deliver clearer conversations and protect staff from noise spikes.

Other features:

• Adjustable microphone boom
• Lightweight for all-day comfort
• Comes in Monuaral and Binaural
• Advanced audio technology designed for the most demanding environments
• 
  

 Plantronics EncorePro 510/520 User Guide

The Evolve 75 is a wireless headset supplied with or without Charging Stand with superior Active Noise Cancellation and integrated busylight to enhance your productivity.

Dual connectivity to two Bluetooth® devices allows you to take calls and listen to music from the same headset, giving you extra freedom to move 100ft/30m away from your smartphone and/or PC.

Outstanding sound for calls and music HD voice for your calls and world class speakers for music.

Reduce noise and interruptions Superior ANC and integrated busylight acting as a do not disturb signal.

 Jabra Evolve 75 Headset User Guide

The Poly EncorePro HW700N is designed for customer service representatives. Its distinctive design is slim and stylish with an elegant satin finish. Its featherweight materials and leatherette ear pads ensure luxurious comfort, while its unique curved, telescoping microphone and pivoting boom deliver crystal-clear, private conversations.

• Elegant, satin finish and slim, stylish design make anyone proud to wear it
• Conveniently situated microphone arm stays clear of wearer’s peripheral vision
• Premium nylon composite materials provide an ultra light weight design
• Wideband audio technology
• SoundGuard technology

Extendable boom for precise positioning with noise-cancelling microphone

The Evolve 75 is a wireless headset supplied with or without Charging Stand with superior Active Noise Cancellation and integrated busylight to enhance your productivity.

Dual connectivity to two Bluetooth® devices allows you to take calls and listen to music from the same headset, giving you extra freedom to move 100ft/30m away from your smartphone and/or PC.

Outstanding sound for calls and music HD voice for your calls and world class speakers for music.

Reduce noise and interruptions Superior ANC and integrated busylight acting as a do not disturb signal.

 Jabra Evolve 75 Headset User Guide

The Poly EncorePro HW520N/HW510N has audio clarity which is essential for smarter customer interactions. It also has a tactile and visual guidance on HW500 headsets enables your users can easily find their optimum mic position.

The next-generation custom microphone also eliminates background noise interference, ensuring fewer missed words and no need for callers to repeat themselves. With wideband audio and SoundGuard™ technology as standard, the HW520/HW510 headsets also deliver clearer conversations and protect staff from noise spikes.

Other features:

• Adjustable microphone boom
• Lightweight for all-day comfort
• Comes in Monuaral and Binaural
• Advanced audio technology designed for the most demanding environments
• 
  

 Plantronics EncorePro 510/520 User Guide

The Blackwire 3225 Series  is a stereo corded UC headset is durable, lightweight, easy to deploy and comes in a variety of connectivity and wearing options. Add insights from Plantronics Manager Pro, an additional service, and you have a future proof solution. The Blackwire 3200 series with Poly signature audio provides top notch features at a price you can afford.

Features:

• USB-A: connects to your PC, smartphone and tablet
• Includes leatherette ear cushions for maximum comfort
• Wideband audio technology
• Noise cancelling microphone
• In-line control unit that provides one touch access to call controls: Answer, End, Hold, Redial, Mute, Volume
• Dynamic EQ
• Digital Signal Processing (DSP)
• Lightweight

 Poly Blackwire C3200 Series User Guide